Switch to real-person customer service seamlessly.
Switching automatically
multi-task message interface
Conversation assigning
Switch to real-person customer service automatically and never missing questions from customers.
If robot isn't able to meet customers' needs, it can be the solution that automatically switch to real-person customer services and they'll take them over; every problem can be solve properly.
Multi-task message interface can improve efficiency.
Customer services can send and receive messages while viewing member's profile; not only can they get to know the member, but also can update the profile. It's time to say goodbye to the awkward situation of information inconsistency.
Customer services work in relays to make customer experience seamless
Assign the conversation to the previous or experienced customer service, so that customer service doesn't have to devote effort and time to understanding the problem from scratch, and customers don't need to elaborate again. Satisfaction improvement is in the details.
Switch to real-person customer service automatically and never missing questions from customers.
Multi-task message interface can improve efficiency.
Customer services work in relays to make customer experience seamless